Privacy Policy for Terrafusion Store

Last Updated: 11/12/2024

At Terrafusion, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using the Terrafusion Store and interacting with our Minecraft servers.

By using our store, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with the terms of this policy, please refrain from using our store.

1. Information We Collect

We collect personal information in various ways when you use our store or interact with our services. The types of information we may collect include:

Account Information: When you create an account on the Terrafusion Store, we may collect your username, email address, and other account details you provide.
Payment Information: If you make a purchase, we collect payment-related information (such as your credit card details or other payment methods). This information is processed through our secure payment processors and is not stored directly on our servers.
Usage Data: We collect data about how you use the Terrafusion Store, including your IP address, browser type, and interaction with our website (e.g., pages viewed, time spent, links clicked).
In-Game Data: When you use our Minecraft servers, we may collect information such as your in-game name, purchases made in the store, and activity logs.
Communication Data: If you contact us via email or support tickets, we collect the information you provide, including the contents of your communication and any follow-up correspondence.

2. How We Use Your Information

The information we collect is used for the following purposes:

To process your orders: We use your account and payment information to process and fulfill purchases made through the Terrafusion Store.
To improve our services: We analyze usage data to better understand how players interact with the store and Minecraft servers, helping us to improve your experience.
To communicate with you: We may use your email address to send you receipts, order updates, or important information about your account. We may also send promotional emails if you have opted in to receive them.
To provide customer support: We use communication data to respond to your inquiries, resolve issues, and provide assistance.
To ensure compliance and security: We use your data to monitor for fraud, abuse, and security issues, and to enforce our Terms of Service and community guidelines.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard encryption (such as SSL) to protect payment and account information during transmission. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment Information: All payment information is processed by our third-party payment processors. We do not store full credit card details or other sensitive payment information on our servers.
Account Security: You are responsible for keeping your account credentials secure. We recommend using strong passwords and enabling two-factor authentication (if available) to further protect your account.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

With service providers: We may share your data with trusted third-party service providers, such as payment processors, email marketing services, or customer support platforms, who assist in the operation of our store. These service providers are required to protect your data and are not allowed to use it for other purposes.
In legal matters: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request, or to protect our rights, property, and safety.
In the event of a merger or acquisition: If Terrafusion is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Your Rights and Choices

You have certain rights regarding your personal data. Depending on your location, these rights may include:

Access: You may request a copy of the personal information we hold about you.
Correction: You can update or correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
Opting Out of Marketing: If you receive promotional emails from us, you can opt out by following the unsubscribe instructions in the email or contacting us directly at [Support Email].
Data Portability: You may request a copy of your data in a portable format that can be transferred to another service provider.

To exercise any of these rights, please contact us at [Support Email].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Terrafusion Store website. These technologies allow us to:

Recognize you when you return to the site
Remember your preferences and settings
Analyze how visitors interact with our store to improve performance and functionality

You can manage cookies through your browser settings. However, please note that disabling certain cookies may impact the functionality of the store.

7. Children’s Privacy

The Terrafusion Store is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [Support Email].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us via discord.

By using the Terrafusion Store, you consent to the collection and use of your personal information as outlined in this Privacy Policy.